A recent Xbox update may include a mechanism to block third-party controllers.
Earlier this month, several Xbox users reported seeing a mysterious “Error 0x82d60002” message that says their third-party controller is an “unauthorized accessory.”
“This means that one of the accessories you're trying to connect was not manufactured by Microsoft or another licensed Xbox hardware partner,” the message reads. It then says the user will only have two weeks to use the accessory before Microsoft blocks access.
(Credit: Reddit)“We encourage you to contact the store or manufacturer where you obtained the accessory to get help with returning it,” the message adds.
Enough users have received the message that Brook Gaming, a Chinese manufacturer of third-party controllers, sent out a tweet on Oct. 20, notifying customers about the problem. According to Brook, the error message has been appearing on Xbox hardware updated to version 10.0.25398.2266 and when the player initiates online play.
“We deeply regret any inconvenience this may cause you. The Brook engineering team is fully committed to developing a solution to maintain product quality and functionality,” the company said. “Please trust that we will spare no effort in identifying potential solutions.”
So far, Microsoft hasn’t commented on the potential blocking. But this past weekend, the company apparently published a new support page that explains Microsoft is advocating for consumers to use authorized Xbox hardware.
“Microsoft and other licensed Xbox hardware partners' accessories are designed and manufactured with quality standards for performance, security, and safety,” the support page says. “Unauthorized accessories can compromise the gaming experience on Xbox consoles (Xbox One, Xbox Series X|S).”
Still, the new policy is annoying Xbox owners since third-party controllers can be more affordable while other accessories, such as fight sticks, can offer a better layout. However, WindowsCentral points out Microsoft may be cracking down to stop certain third-party controllers built with specialty features that've been accused of enabling cheating. We reached out to Microsoft and will update the story if we hear back.